Privacy Policy

Last updated: December 1, 2024

1. Introduction

ClearPath Clinic, Inc. ("ClearPath," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, and contact information
  • Company/clinic name and job title
  • Account credentials
  • Payment and billing information
  • Communications you send to us

Protected Health Information (PHI)

As a business associate under HIPAA, we may process PHI on behalf of our covered entity customers. Our handling of PHI is governed by our Business Associate Agreements and HIPAA regulations.

Automatically Collected Information

When you access our services, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative communications
  • Respond to your comments and questions
  • Provide customer support
  • Send marketing and promotional communications (with your consent)
  • Analyze usage patterns and improve user experience
  • Protect against fraud and unauthorized access

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With vendors who help us operate our services
  • Legal Requirements: When required by law or legal process
  • Business Transfers: In connection with a merger or acquisition
  • With Your Consent: When you have given us permission

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

ClearPath Clinic, Inc.
123 Innovation Drive, Suite 400
Austin, TX 78701
Email: [email protected]
Phone: (888) 555-0123